Home Instead is a national provider of high quality, relationship-based, in-home care for ageing New Zealanders.
We help with a range of personal and lifestyle needs while providing welcome companionship. We take pride in providing the best in-home care and support to meet our clients’ needs. Home Instead is committed to addressing the individual and national challenges of New Zealand’s ageing population.
We provide a range of services to help you with your day-to-day activities, as well as around your home.
From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help helps you.
Care and support with personal needs such as washing or showering, grooming, dressing, walking or mobility, or a companion with personal outings. We provide personalised care that is personal to you.
We help with a range of personal and lifestyle needs, while providing a welcome and authentic companionship.
Whether it be to social outings, family events, shopping or medical appointments, we’ll get you from A to B safely and on time, and be right there with you at your destination until you return home safely.
24 Hour Care
Your Home Instead team is available 24 hours a day, 7 days a week to respond to any care needs or concerns.
Specialist dementia relationship-based care to support and ensure the comfort and safety for those living with dementia.
Personal, compassionate and supportive palliative care. A personalised layer of support aimed to improve the final stages of those living with limiting conditions.
A chance to connect with someone new, and organised short or long-term respite care for you, while we give your family carer a chance to recharge, and take a break from their day-to-day routine.
Your care manager, will help you plan, coordinate and manage all of your current as well as long term care needs.
Hospital to Home
Dedicated discharge, coordination, transport and in-home support to help ensure your transition back home to full recovery is all looked after.
Why choose Home Instead?
Passionate dedication. Extraordinary service. Authentic Care. Our goal is to maximise your health and wellbeing so you can continue living independently at home with confidence.
Our CAREGivers truly care. They are compassionate, dependable and professionally qualified, with many having cared themselves for an older friend or relative.
We are locally operated
We are a trusted network that provides exceptional care and trusted services. We understand the local lifestyle, and our community.
Quality, flexible, consistent care services
We will provide you with care that is both flexible and personal. This is our commitment to you. We offer you the best in-home care and support, tailored to suit your personal needs and preferences.
Consistent & compatible
What our clients say
“Couldn't be more impressed with the staff at Home Instead, a great team offering wonderful care and professional service at a really difficult time for our family.”
“I have received the upmost respect from staff, the best advice when needing services, and everyone who comes to my home is very respectful, and eager to help. It’s difficult having to accept help as your health deteriorates, but carers who are sensitive to your needs make it so much easier, and this is what I have found with all Home Instead staff.”
“They are always on time, thorough and friendly. The type of people you want in your home, and around your family.”
“"I am so grateful for the difference that the CAREGivers make to my life. I couldn’t imagine my life without them now. The best thing about Home Instead is that every person has individual personalised care and their empathy towards me. My goal is to remain in my own home with my loved ones for as long as I can, with the help of Home Instead Senior Care. ”
For Family Members
Finding care for your loved one
We understand you can’t always be there. And we understand that when searching for the right care for your loved one, it’s so much more than simply a tick in the box. It’s about care, that’s personal. Care that’s human to human. And care that is compatible and will align to the lifestyle of your loved one.
For Healthcare Professionals
In-home help, care and support for your patients
From resources, tools, and information – help your patients make informed, confident and supported decisions that will benefit them for years to come. We’re here to make it easy for you and your patient(s) to get the personal and professional care they need, in the comfort of their own home.