24 Hour Care

In-home care for elderly Kiwis, needing assistance 24/7

Home Instead’s 24 hour home care isn’t just helpful for chores around the house & fulfilling companionship needs, our overnight & 24 hour home care offers you security, safety, and someone nearby when you need them most. The importance of staying at home, even with complex care needs, is something we truly understand.

From dawn to dusk and all through the night, you’ll have a trusted and caring CAREGiver with you, right in the comfort of your very own home. You or your loved one will have peace of mind knowing that you can save the stress and hassle of relocating to an aged care home, and that our caring and passionate CAREGivers will be there, 24 hours a day.

The journey starts by Home Instead matching you with our CAREGivers, so you’ll be assisted by the same friendly faces each day.

Our CAREGivers will be able to help you with:

Day-to-day tasks

Such as showering, dressing, toileting, meal planning and preparation, shopping, transport to medical appointments or for social outings, and prompting medications

Home helper

Keeping your house clean, tidy and safe by cleaning the kitchen and bathrooms, dusting and vacuuming, and doing the laundry


Our CAREGivers will support you to continue to engage in things you enjoy be it watching TV or gardening at home, to transport to the shops for social outings or to participate in community activities, your CAREGiver will be your companion along the way.


Assistance with using your phone, tablet or computer, Home Instead CAREGivers can enable you to keep connected to your family and friends whilst also be there to call for assistance in the event of an emergency.

Here to help with 24 hour care

Determining whether to relocate your loved one to an aged care facility or to consider it for yourself as you grow older can present a challenging choice. Though many people lean towards remaining in the comfort of their own homes where everything feels familiar, managing complex care needs that demand constant attention can pose significant obstacles.

Our 24 hour home care suits those with high risk of falls, severe medical conditions and those with dementia. Home Instead CAREGivers are here to help, all day and all night.

To learn more about our in-home services, contact our local Auckland Home Instead office, or call us on 09 300 6053.

Frequently asked questions

  • How does it work?

    To ensure you have care, and support at all times around-the-clock, often CAREGiver shifts are broken down into three (3) x eight (8) hour shifts. We at Home Instead will put together a compatible team of up to 5 CAREGivers who will be on a rotational roster so you can expect to see the same familiar faces day-by-day.

  • Do I get the same CAREGiver team?

    Absolutely. Once our team of CAREGivers have been matched and confirmed, a Care Manager or CAREGiver will be assigned the role as a care lead. Through an open line of communication, regular catch ups with the family, and internal CAREGiver team meetings and communication protocols, the same team will look after you during a 24 hr period and they will also work hand-in-hand to ensure nothing is missed.

  • Who is this for?

    Our 24 hour care service is suitable for those clients those who are at a high risk for falls, have severe mobility challenges, high medical needs or health concerns, or those requiring palliative care.

    However, the most common reason for 24hr care is to care for those with dementia, where supervision is required around the clock.

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